Building trust is the most difficult responsibility facing management. A Manager’s behavior and actions lay the foundation for trust. According to Whitener, Brodt, Korsgaard & Werner (1998) trustworthy behavior consists of: 1. Behavioral Consistency 2. Behavioral Integrity 3. Sharing & Delegation of Control 4. Communication 5. Demonstration of Concern Consistency in word and deed […]
GOALS
Is your idea of long-term planning deciding what to do after lunch? Is your business environment just feeding problems and starving opportunities? Planning is all about goals and objectives. Goals often seem to be financial targets, and objectives are more elusive. Make your goals–you stay in business. Refine your objectives–you build a business worth having. […]