Motivation Comes From the Heart

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Have you ever wondered why do we do the things we do? There are two basic reasons people do things: they have to or they want to. Which reason works better and gets the best results? Work that is done because someone wants to do it always works best! The other work still needs to get done. Is it possible to change a “have-to” job into a “want-to” job?

Where does our motivation come from? Motivation results from actions that satisfy inner needs. If you show people how to get what they want, they will usually move mountains to get it and that often involves both the have-to and the want-to chores. The secret is in the motivation!

Thomas Jefferson said, “Nothing can stop the man with the right mental attitude from achieving his goal; nothing on earth can help the man with the wrong mental attitude.”

Here are a few tips on how to be a great motivator:

  • Create a favorable environment, an attitude for learning. Capture the attention and curiosity of the person you are trying to motivate. Provide training that helps that person diversify his or her skills and expand job opportunities.
  • Provide incentives to promote learning. Incentives can be praise or actual material rewards. It can include paying tuition for pertinent classes, recognition at a sales meeting, a plaque for the office, a bonus or any one of a hundred other ways to let your team know you appreciate their willingness to go the extra mile. Our customer relations team, HR team and other departments do a fantastic job of letting people know that they appreciate team members, by distributing thank you cards.
  • Always try to boost internal motivation that doesn’t have to be rewarded all the time.
  • Sometimes, you just have to wait until people are ready to learn.
  • Pay attention to how the information you are trying to get across to the learner is organized.
  • Recognize that learning concepts can make people anxious and uncomfortable—and prepare to deal with their concerns and feelings.
  • Remember, business should be fun. One of our Core Values is: “Have fun and be healthy”.
  • Finally, give your team the credit they deserve.

Remember, ability is what you’re capable of doing. Motivation determines what you do. Attitude determines how well you do it.


Live long and prosper.

Captain's Log


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